Offered in partnership with UFTAA for over 30 years, the comprehensive Foundation course is the starting point to build a solid career in the field of Travel and Tourism. It covers industry products and general knowledge, international airfares and e-ticketing, as well as Global Distribution Systems (GDS) training.
Upon completion, you’ll earn your DTTF designation – a true mark of excellence that qualifies you to work in an IATA-accredited travel agency. This course is endorsed by the Canadian Institute of Travel Counsellors (CITC) and is the most sought-after qualification for new travel agents worldwide.
Earn a diploma and start your career with the IATA Foundation course's complete package:
Air fares and ticketing including e-ticketing
GDS training with interactive CD-ROM
In-depth travel industry general knowledge
Bonus modules designed by Flymates
How You Will Benefit:
Make appropriate travel arrangements and reservations
Calculate and quote appropriate air fares
Complete international travel documents in accordance with the applicable IATA rules and procedures
Be on the leading edge for e-ticketing global implementation
Answer customers' queries, quote rates and supplements, explain conditions and book tour products
Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
Understand the role of information technology - Global Distribution Systems and the Internet
Develop your team-building skills and become an efficient team player
Learn how to groom yourself to a positive self image and develop your skills to maintain a professional image
Become aware of yourself and develop your potential, as well as having the proper attitude and work ethics.
Get the best preparation to face interviews with confidence
Designed for:
School leavers who wish to have a career in the travel industry
Junior travel consultants
Airline personnel
Tour operators who deal regularly with travel agents
Personnel of large companies responsible for making travel arrangements
Travel Agencies that hire employees who hold the IATA/UFTAA International Travel and Tourism Foundation Diploma meet one of the requirements towards becoming IATA-accredited agencies.
Course Content Overview:
The 13 modules in the IATA Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry.
In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.
Moreover bonus modules have been designed at Flymates to offer you a complete preparation to the fascinating yet challenging world of Travel and Tourism. Such modules include team building, self development, image management, preparation for an interview. The quality of our training approach has been recognised by IATA as well as acclaimed by the Aviation Industry, owing to our extensive knowledge.
Application procedure. We take care of all procedures related to application, enrollment and supply of the study kit. Simply fill in the application form and we shall contact you for payment and course details. We will then send your application and remittance to IATA and will follow up on your application and get your training kit and Exam Voucher containing your Personal Identification Number.
Examination Procedure: The IATA / UFTAA Foundation course exams are held every year in March and September. Students must enroll at least three months prior to the examination. The exams must be taken within the registration period. The exam is conducted on one day only.
Award of Diploma: To qualify for the IATA / UFTAA Foundation Diploma, candidates must secure at least 70% of the marks obtainable in each paper. A Diploma with "Distinction" will be awarded to candidates who achieve 85% at their first attempt in both papers.
By successfully completing the two-paper examination, you will become qualified as a holder of the IATA/UFTAA International Travel and Tourism Foundation Diploma and will be entitled to add the designation "DTTF" (Diploma in Travel and Tourism Foundations) after your name.
