Ongoing
Course - Flight Attendant Course (IATA Category: Aviation) - March 2018 Intake

Flight Attendant Course (IATA Category: Aviation) - March 2018 Intake

Overview

This course introduces the skills and responsibilities expected by the world’s leading airlines , special emphasis is given to customer service and procedures for handling unusual situations during flight, with useful tips for completing the recruitment process.

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What You Will Learn

Upon completing this course, you will have the skills to:

  • Understand the cabin crew profession, its
    origins and current practices
  • Identify aircraft types and relevant cabin crew functions
  • Manage passenger interactions in a variety of circumstances
  • Recall emergency and safety procedures

 

 Key Topic

  • Air transport and flight operation
  • Crew responsibilities and cooperation
  • Managing abnormal and emergency situations - practical simulator and ditching sessions with Air Mauritius
  • Medical emergencies onboard the aircraft
  • Dangerous goods
  • Aviation security
  • Customer service and interaction with passengers
  • Airline catering and onboard retail services
  • Cabin crew professional development
  • Aviation English
  • Soft skills - Image management,communication, stress management, swimming, language, service techniques

 

 

bonus

  1. Internship at the airport


Related Jobs

  • Flight Attendant
  • Cabin Crew
  • Air Hostess
  • Steward





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Flight Attendant Course (IATA Category: Aviation) - March 2018 Intake

This course introduces the skills and responsibilities expected by the world’s leading airlines , special emphasis is given to customer service and procedures for handling unusual situations during flight, with useful tips for completing the recruitment process.

Ongoing
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